PAYMENT AND DELIVERY PAYMENT FOR INDIVIDUALS Available payment methods: SBP (Faster Payments System), SberPay, T-Pay, Alfa Pay, YooMoney, or a bank card (issued in the Russian Federation or CIS countries). Payments on the website are processed through the YooKassa payment system, protected by the international PCI DSS security standard, and use data encryption via the HTTPS protocol. We operate on a full prepayment basis for the order, which includes the cost of all items and the delivery fee. You can make the payment on our online store page after placing your order. If the order is not paid, it will be canceled. To place a new order, you will need to enter all the necessary details again. FOR LEGAL ENTITIES If you wish to place an order for a legal entity, please contact us via the feedback form or by email at info@annakolesnikova.com. DELIVERY Goods are delivered to all populated areas within the Russian Federation. If you are interested in international delivery, please contact us via the feedback form or by email at info@annakolesnikova.com. Delivery options available for selection when placing an order on the website: EXPRESS Door-to-Door (Moscow, within the MKAD / Moscow Ring Road) Delivery is carried out by a courier service in Moscow, within the MKAD, directly to the specified address. We will call you in advance to coordinate the courier's arrival time. Yandex Delivery Delivery is carried out by road transport to pickup points (PVZ) in more than 1,200 cities across the Russian Federation. CDEK Delivery is carried out by air/road transport and courier directly to the specified door-to-door address in more than 36,000 cities across the Russian Federation. Russian Post (Pochta Rossii) Delivery is carried out by all types of transport to all populated areas in the Russian Federation, up to the local post office. PRODUCT RETURNS Product returns can be made in accordance with the terms of the Public Offer Agreement. |